Givecloud // Case Study

Type

Product / Web / UI motion

Timeline

6 Weeks

Role

Design & Animation

Deliverables

21 Lotties + 32 Static Graphics

A full suite of playful, loopable product animations that clarify Givecloud’s donation features, elevate their rebrand, and make complex workflows feel simple and engaging.

Challenge

Clarifying features while elevating the website’s visual experience.

Their previous site relied heavily on long paragraphs of text, causing new users to get lost and disengage. They wanted to appear more reputable, modern, and trustworthy, and motion became a key part of that transformation.

Constraints:

  • Quick loading

  • Existing brand guidelines

  • Must work across all web platforms

  • Minimal existing product screens

  • Multiple aspect ratios

  • Web‑performance limitations

  • Loopable motion

  • Lottie compatibility

Approach

The plan of attack

Prior to design and animation, a plan needed to be devised based on a few key pieces of information.

Key decisions included:

  • Typography & color: Pulled directly from the brand guide

  • Motion: Fast energetic movements to emphasize play

  • Pacing: Determined by content density and average user dwell time

  • Interaction cues: Mouse interactions added to guide user

  • Structure: Built from a supplied brief describing required features and steps

Research

Review, research, and breakdown

Givecloud’s product interface, brand language, personas, and competitors were studied to ensure the animations felt like a natural extension of the platform. The personas made it clear: users often find donation workflows long and boring. Our animations needed to hold attention, reduce perceived complexity, and visually demonstrate how Givecloud shortens the process.

Research included:


  • Product UI and documentation

  • Personas (non‑technical users, community leaders, non‑profit staff)

  • Competitors such as Double the Donations and DonorPerfect

  • Experiments with abstract vs. literal UI representation

  • Motion patterns from similar donation platforms

Animatic & Iteration

Breaking each feature into small, digestible steps.

I broke each feature into small, digestible steps that mirrored how a user would interact with the platform. The pacing needed to feel playful yet trustworthy, with each step readable within roughly 1.5 seconds — long enough to understand, short enough to keep users engaged.

Storyboard included:

  • Refining interaction cues

  • Ensuring readability

  • Aligning motion with brand personality

  • Confirming Lottie compatibility

Technical Decisions

Stay organized, efficient, and ensure assets load on all devices.

To stay organized and efficient, all animations were built within a single master file so assets could be reused across features. Designs were reviewed and pitched based on the studied Lottie‑compatible capabilities.

Technical considerations included:

  • Designing for Lottie compatibility

  • Exporting non‑Lottie elements into a single organized folder

  • Building all graphics in a 1×1 square to fit a two‑column grid

  • Ensuring low file sizes for fast loading

  • Creating modular components for reuse across 32+ graphics

//

Outcome

Impact & Results

Improving website experiences
& product clairfty

The animations helped Givecloud feel modern, trustworthy, and easier to understand — exactly what the rebrand aimed to achieve.

Outcomes included:

  • Higher click‑through rates

  • Better feature adoption

  • Improved comprehension in user testing

  • Fewer support questions

  • Reuse of designs across multiple campaigns

  • Additional work generated from the success of the project

Studio

Webmarketers

Creative Direction

James Gollner

Design & Animation

Matthew Desmarais

Coordinators

James Ward

Technical Direction

Sonny Juane

Development

Roch Lavoie

Get in /touch/.

If my work resonates with you and you’re feeling inspired, reach out and let’s start something.

Office

2111 Montreal Road

Ottawa K1J 8M8

Canada

By submitting, you agree to the Terms of service.

Get in /touch/.

If my work resonates with you and you’re feeling inspired, reach out and let’s start something.

Office

2111 Montreal Road

Ottawa K1J 8M8

Canada

By submitting, you agree to the Terms of service.